Contact & FAQ
Welcome to Wildflower Aromas. All my products are handmade in small batches, using New Zealand sourced ingredients and Organic where-ever possible. Our Handmade soap is made the old fashioned way called the 'Cold Process Method' and we specialize in 100% Coconut Oil Soap which provides a nice hard bar (meaning your handmade soap will last longer) and is also great for your skin & hair.
Our "Artisan Soap" range is where i get to be creative and produce textured tops and colorful swirls, each one totally unique. If you are after a more natural bar then our "Wildcrafted Soap" range is for you. We also specialize in Dog Soap made with 100% coconut oil.
HOW TO ORDER
Simply choose which of our products you would like to order and then "add to cart", you can also choose to create an account which will remember your details for next time, and you will also begin to earn loyalty points that you can use in the future. Your Payment details will not be saved.
HOW TO PAY
Payment is made at "check out" point of your order. You have a couple of options using Bank Transfer, eWay or PayPal, these do not require and account and are safe and secure. Payment is processed in "real-time", meaning your details are only captured at that particular time & no details or records kept.
Free Delivery on all orders over $50. (NZ Only). Courier rate is $6.00. Your order is wrapped carefully and sent via NZ Post tracked courier. Your order is sent once payment has cleared, please allow up to 7 days for your order to arrive but in most cases this will only be 1-5 days. You will be sent a confirmation email with tracking number so you can locate your order at all times. Please be aware that once you parcel is collected from us it is then your responsibility to keep track of it.
VOUCHERS & LOYALTY POINTS
Vouchers can be emailed to you (at no cost) or couriered to recipient (at normal courier rate). Vouchers will have a 'one time code that can be entered at checkout to redeem. Vouchers are not redeemable for cash. Loyalty points are earned at a rate $1 = .10 & a minimum of $10 earned before you can redeem.
If you have any questions please don't hesitate to contact Donna at firstname.lastname@example.org